Practice Information

For the safety of other patients – especially the vulnerable in our community – please book a Telehealth appointment if you are experiencing any respiratory symptoms e.g runny nose, sore throat, cough, shortness of breath, fever >37.5 degrees, loss of taste, loss of smell, headaches AND have been to any COVID-19 hotspot within the last 14 days.

Our doctors are technologically savvy and also experienced in providing Telehealth consultations via video and telephone.
Telehealth bookings can be made online or by speaking with our friendly staff.

Please note that Medicare will only provide rebates for Telehealth in instances where (i) the patient has seen the consulting doctor within the preceding 12 months or (ii) the patient has been to the practice within the last 12 months. (Iii) the patient is in COVID-19 isolation because of a State or Territory public health order (iv) the patient is in COVID-19 quarantine because of a State or Territory public health order (v) the patient is located in an COVID-19 hotspot as declared by the Commonwealth Chief Medical Officer.
If none of these criteria is met, our doctors are still able to provide Telehealth consultations. However, such consultations will be fully paid for by the patient and no Medicare rebates will be claimable in such instances.